You want people who know what they’re supposed to do, who are attentive to the details of what is needed and wanted, who know how to problem solve situations as they come up, and who can and do produce a valuable product.
That product could be a professionally delivered dental procedure.
It could be a properly sold prospect.
An overdue bill collected.
These are things that get produced in a business that require skill.
If you could hire a highly skilled person and not spend (lose) time training them, that’s ideal, right?
And of course it is.
But you are always hiring a person, not a set of skills. I realize that may sound a bit flaky, but have you ever had an employee who was great at what he did, but was also rough on the other employees? Who perhaps caused upsets from time to time with customers? Who didn’t respect their supervisor (or the boss)?
And you often considered what life would be like WITHOUT this person there? Would things go smoother? Would productivity overall be improved or was this person’s contributions to the bottom line so vital that he just had to be there?
And did you enjoy the stress of trying to figure this out?
I think you know what I mean.
Ideally you have the best of both worlds. You have a highly skilled employee who not only gets along with everyone, they bring out the best of those around him.
When you’re in the hiring process and you sense the person with great skills ALSO may bring a negative influence to your team, take a pause. Can you hang in there and keep looking for that more ideal individual? If you can, you may save yourself a ton of heartache and difficulty down the road.
I realize this is not always an easy call to make. Sometimes the position just needs filling. I’m just looking to add a bit of perspective that may help you with these decisions.
We can help you hire better staff. Watch our three minute video.