Let’s start this tip off with the disclaimer that I am not an attorney, and if you have ANY questions on this, I recommend you contact your attorney and get legal advice.
I am familiar with the fact that when you hire someone, even on a probational basis, you are hiring them with the expectation they will be paid. That seems pretty straightforward, right?
To my knowledge, “sample work” is something different. You have not made a decision to hire but you would like to see how they would handle some aspect of their projected job.
Giving them sample work to do can provide you considerable insights.
You’re hiring a software programmer and you’d like to know how proficient they are technically.
Give them a problem to solve in the programming language you are using. Ideally, this problem has already been solved and you’ll see if 1) they can solve it on their own and 2) if they possibly can provide a better solution to what you already have.
You need someone to do collections.
Give them a list of five theoretical accounts. Each account has a name, an amount to be collected and what the status of the account is: recently due, past due 30 days, past due 60 days, etc. You will be the customer in this sample work. Have the applicant go through the process of calling you and working out getting a payment made. Could be a partial payment, could be a full payment. Give your applicant a variety of responses and see how she deals with each.
You need a receptionist.
This one seems pretty simple. Take the person through a series of calls coming in — with you making them and see how your applicant deals with each. You’ll probably need to set a few guidelines on who can be reached and what not, but you get the idea.
You need a salesperson.
Give your applicant a clear picture of what you sell, how much it costs, how it gets delivered, some of its features and benefits. Then take your applicant through several sample selling scenarios.
Some positions can give you “sample work” to carry out in the hiring interview better than other positions. But I’m thinking a considerable number of positions will give you this opportunity.
Finding out just how your applicant would handle things iF he were hired is a great tool for your hiring interview.
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