How will your prospective employee treat your customers and other staff?
Will they be friendly, helpful and appreciative?
Or will they be tactless, dispassionate and cynical?
And how can you tell ahead of time?
Well, one can test for personality traits. Our 200 question test will get you past the usual social responses and give you unexpected insights into your prospect’s personality.
So of course I recommend using our test.
But what else can you do?
You could take your applicant around the office or store and introduce him to a few of the staff. Let your staff know ahead of time that you might be doing this and ask them to take a minute or two and “engage” — ask a few questions, maybe even be a bit disarming.
One example might be an employee looking startled that the person is interested in a job there and asking, “Are you sure you want to work here? The boss is a decent chap, but the pay and perks aren’t so great.” Maybe this gets said within earshot of the boss, or maybe not.
A disarming question or two may reveal something about your applicant that you might not otherwise see.
While you’re walking around, observe how your applicant deals with each person they come into contact with, not just your staff. If you use the elevator, does he hold the door open for others; does he acknowledge the existence of the doorman; the receptionist?
Maybe you go out for a coffee — how does he treat the barista?
Whatever interaction you can observe, take it all in and evaluate.
And remember our motto:
The more you know about someone BEFORE you hire them, the better your hiring decision will be.
We can help you hire better staff. Watch our three minute video.